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Articles
- What is the Star-Strike System?
- What are "Stars" and how do I earn them?
- What are "Strikes" and how can I avoid them?
- Can I regain lost Stars?
- Can I remove gained Strikes?
- What are the penalties for receiving Strikes?
- Can I appeal a Strike?
- Why does Ringle keep a permanent record of my accumulated Strikes?
- What is a Golden Star Tutor?
- Why should I aim for more Stars and fewer Strikes?
- What's the low-down on "Average Rating"?
- What's the low-down on "Acceptance Rate"?
- What's the low-down on "Incomplete Feedback Reports"?
- What's the low-down on "Cancellations"?
- What's the low-down on "Lateness"?
- What's the low-down on "No-Shows"?
- What is low-down on 'Last Minute Cancellation (LMC)'?
- How much do 20-minute lessons contribute to my Average Rating?
- How do "AUTO" ratings impact my Average Rating?
- Why has my Acceptance Rate changed, even though I haven't just accepted or declined any new lessons?
- Why do we have different types of cancellations?
- Does the Star-Strike System apply to new tutors?